Pre-movers are identified by the Pre-Mover Date field, which indicates the approximate date that this contact’s house was listed for sale. With a ResponseCanada Consumer data installation including pre-movers, contacts that were identified as pre-movers within the past 12 months will be populated with a pre-mover date. If you subscribe to the ResponseCanada Pre-Movers database, you will receive the most recent pre-movers each month.
Movers are identified by the Move Date field, which indicates the approximate date that this contact moved. With a ResponseCanada Consumer data installation including movers, contacts that have moved within the past 12 months will be populated with a move date. If you subscribe to the ResponseCanada Movers database, you will receive the most recent new movers each month.
Cleanlist’s ResponseCanada Consumer database contains the names, addresses, and phone numbers of millions of Canadians. Despite our best efforts to clean and update the database, occasionally mistakes happen and a person listed is deceased or otherwise doesn’t want to receive marketing messages. If someone complains, here’s how Cleanlist recommends you handle it:
Or to remove their phone number from calling campaigns, register with the Do-Not-Call-List (DNCL) online or by calling 1-866-580-3625.
Yes. ResponseCanada Consumer records are verified against the Canadian Deceased Registry regularly. Contacts known to be deceased are removed from the database.
Yes. ResponseCanada Consumer records are run through Do Not Mail suppression regularly. Contacts identified as Do Not Mail are flagged as undeliverable.
Cleanlist does not incorporate NCOA address updates into ResponseCanada Consumer, as this would violate Canadian privacy requirements. Instead, we flag any contacts known to have moved as undeliverable. This allows you to avoid mailing to known incorrect addresses, while staying compliant with the requirements of the Privacy Act and those set by Canada Post.
To help you effectively use the ResponseCanada Consumer database, Cleanlist adds a Mail Valid and Phone Valid flag to each record to indicate whether the data is suitable for mailing and/or telephone contact programs.
Note that the Phone Valid flag does not take National Do Not Call List (DNCL) suppression into account. Clients who are bound by the DNCL regulations must ensure a DNCL suppression is completed before calling these numbers. For more information on National Do Not Call requirements, visit the official website.
Cleanlist and its competitors in Canada are limited as to the sources of personal information available to collect and distribute by Canadian privacy law. See Personal Information Protection and Electronic Documents Act (PIPEDA).
PIPEDA allows for the collection and distribution of certain personal information, including the name, address and telephone number of a subscriber that appears in a telephone directory that is available to the public.
Where personal information is not available in PIPEDA-compliant sources, Cleanlist does not collect or distribute this information, leading to missing or incomplete data elements in the ResponseCanada Consumer database. You can be confident that the data you acquire from Cleanlist is fully compliant with Canadian privacy legislation.
ResponseCanada Consumer is enhanced with multiple data elements that can tell you more about each contact and enable you to select the most promising potential customers. These elements include:
Database updates are available on a monthly basis.