The Canadian NCOA database contains a 72-month history of National Change of Address (NCOA) information submitted to Canada Post from individuals, families, and companies. Addresses on the file are standardized and appended with the most recent forwarding addresses. Multiple moves are chained together to provide the most current address from any prior address in the chain. Since one in five, or approximately 20% of households and businesses in Canada move each year, the NCOA service is valuable in reducing undeliverable mail and helping increase response rates.
NCOA mover address update processing involves matching your contact file to Canada Post’s master database of individuals, families, and businesses that have moved during the past 72 months. This master file is updated monthly and contains an estimated 60% movers in Canada.
Your result file will contain your original input file with the new, corrected data appended. A field indicating the move type is also included. A summary report provides you with statistical data describing your results and a record layout defines field positioning and content.